Pharmaceutical Field Force Management System

Revolutionize Your Pharma Field Operations: Smart, Seamless, and Strategic.

Empower your Medical Representatives and Sales Teams to achieve more with Authentech Software's custom-built Field Force Management System.

In the dynamic pharmaceutical landscape, efficient field force management isn't just an advantage—it's a necessity. Are your MRs and SRs spending more time on paperwork than on impactful doctor and chemist visits? Is gaining real-time insights into field activities a constant challenge? Authentech Software brings you a powerful, intuitive solution designed to transform your field operations, driving productivity, enhancing compliance, and boosting your bottom line.

Designed for the Nuances of Pharma: Beyond Just Tracking

Our system understands the unique demands of the pharmaceutical industry, offering tailored functionalities for every role.

We know that one size doesn't fit all, especially in pharma. Our Pharmaceutical Field Force Management System is meticulously crafted to support your entire organizational hierarchy, from MRs and SRs to Branch Managers, Area Managers, and CMOs. With customizable portals and workflows, we ensure the system seamlessly integrates with your specific business processes, whether you're managing prescription medicines, OTC products, or diverse divisions like Deys Pharma, Deys Altiva, or Deys CPD.

What Makes Our System Indispensable for Your Field Force?

A comprehensive suite of features to optimize every aspect of your field operations.

Discover the robust capabilities that set our solution apart:

• Intelligent Planning & Assignment :

  • Doctor & Chemist Assignment Management : Effortlessly assign and manage your field force's client portfolios.
  • Assignment Request & Approval Workflow : Streamline requests for new client assignments with multi-level approvals.
  • Client Limit Enforcement : Ensure optimal workload distribution with configurable client limits per MR.
  • Performance-Based Assignment Changes : Empower MRs to propose client changes based on performance, subject to managerial approval.
  • Strategic Doctor Grading : Grade doctors (A, B, C) based on business potential, age, and specialty to prioritize visits.
  • Automated Visit Frequency Rules : Implement and monitor visit frequencies based on doctor grades, ensuring optimal engagement.
  • Visual Territory Mapping : Define and visualize MR territories, enabling more efficient route planning and coverage.

• Precision Activity Tracking & Reporting :

  • Proactive Tour Program (TP) Planning : Facilitate monthly visit planning with built-in manager accompany requests.
  • Multi-Stage TP Approval Workflow : Ensure TPs are approved by relevant managers before execution.
  • Dynamic TP Modification : Allow necessary adjustments to TPs before finalization.
  • Real-time Deviation Tracking (Differ List) : Instantly identify and address deviations from approved TPs.
  • Comprehensive Daily Work Report (DWR) Submission : Capture detailed visit information, including discussions, samples given, and manager presence.
  • Manager Activity Tracking : Monitor and record the activities of accompanying managers during field visits.
  • Accurate Attendance Capture : Track attendance statuses (full day, half day, absent, holidays) for better HR management
  • GPS Tracking & Geo-fencing : Verify visit locations and ensure adherence to assigned territories, adding a layer of validation to DWR entries.
  • Digital Signatures : Capture digital signatures from doctors or chemists as verifiable proof of visit or sample delivery.

Streamlined Inventory & Resource Management :

  • Efficient Sample Distribution Management : Track and manage sample allocations to MRs against their quotas.
  • Gift Item Inventory Control : Maintain precise inventory records for promotional items like doctor diaries.
  • Comprehensive Field Inventory Tracking : Monitor allocated samples and gifts, providing expected stock levels based on reported distributions.
  • Sample Request & Approval Workflow : Implement a structured process for MRs to request additional samples, subject to approval.

Financial & Administrative Efficiency :

  • Automated TA Bill Generation : Calculate Travel Allowances accurately based on distance, location-specific rates (plains, hills, specific states).
  • Effortless TA Bill Upload : Streamline the submission of generated TA bills.
  • Comprehensive Expense Management : Beyond TA, allow claiming other expenses (food, lodging) with receipt photo uploads for verification.
  • Integrated Leave Application : Simplify leave requests and approvals through the system.
  • Centralized Grievance Input : Provide a platform for users to submit grievances.
  • Post-Factor Input : Enable input of retrospective data or expenses as needed.

Powerful Data Analysis & Reporting :

  • Sales Analysis via Distributor Data : Perform "back process" analysis by integrating distributor stock reports to derive actual sales insights.
  • Seamless Distributor Stock Data Input : Facilitate easy entry or import of distributor stock information.
  • Automated Distributor Sales Calculation : Accurately determine distributor sales by comparing opening stock, company sales, and closing stock.
  • Real-time Dashboards & Analytics : Provide managers and executives with instant, interactive visibility into field activities, performance metrics, and sales analysis results.
  • Performance Reporting & Incentives : Generate detailed analytical reports on individual and team performance, integrating with incentive and bonus calculations.

Enhanced Communication & Compliance :

  • Targeted Campaign Management : Create and manage small campaigns (e.g., health camps), tracking sample and gift distribution.
  • Admin Panel Notices & Downloads : Facilitate easy communication with field staff through uploadable and downloadable notices.
  • In-App Communication : A secure messaging or notification system for direct communication between field staff, managers, and the administrative team.
  • Competitor Activity Tracking : Allow field staff to record observations about competitor products, pricing, and promotions for vital market intelligence.

Seamless Integration & Accessibility :

  • Customer Relationship Management (CRM) Integration : Link field activities directly to detailed doctor/chemist profiles for a holistic view.
  • Order Booking Module : Empower MRs/SRs to capture orders directly from distributors or chemists within the application.
  • Integration with ERP/Financial Systems : Connect field data with existing ERP or financial systems for integrated inventory, sales, and payroll.
  • Offline Capability : Crucial for field work in areas with poor connectivity, allowing data capture offline and syncing upon reconnection.

Your Business, Your Solution: Customization is Our Core.

Forget rigid, off-the-shelf software. We build solutions that truly fit.

At Authentech Software, we pride ourselves on being problem solvers and innovators. We understand that every pharmaceutical company has unique operational nuances. That's why our Pharmaceutical Field Force Management System is not a one-size-fits-all tool. We specialize in custom software solutions, crafting robust, scalable, and user-friendly applications using cutting-edge technologies like .NET, SQL Server, React, and Angular. We will tailor this powerful system to perfectly align with your specific business needs, workflows, and strategic objectives.

Partner with Authentech: Experience the Difference.

Transparent pricing, clear communication, and ongoing support for your success.

We are passionate about delivering excellent results that make a tangible difference for your business. Our focus is on providing tailored solutions with complete transparency from concept to deployment and beyond. With Authentech, you gain a partner dedicated to strong management, security, and clean, creative design, ensuring your investment yields powerful and reliable software.

Ready to Transform Your Field Force?

Let's discuss how a custom solution can elevate your pharmaceutical operations.

Stop managing your field force, and start leading them to unprecedented success. Contact Authentech Software today for a personalized consultation.