Tired of fragmented workflows and off-the-shelf software limitations? Streamline your sales, service, and operations with a powerful, scalable, and user-friendly system designed specifically for your unique needs.
Imagine all your sales, service, and operational workflows seamlessly connected. At Authentech, we don't just build software; we craft innovative solutions using modern technologies like .NET, SQL Server, React, and Angular to turn your specific business challenges into opportunities for growth
Are Fragmented Processes Slowing Your Business Down?
Running a sales and service business involves countless moving parts. Without the right system, you can feel stuck, struggling with:
Juggling separate tools for sales, marketing, installations, warranties, and service delivery?
Inefficiently planning jobs, dispatching technicians, or managing appointments?
Can't easily see the real-time status of sales, service jobs, or field staff?
Complex tracking, scheduling, and management of warranties and Annual Maintenance Contracts?
Struggling to track finished goods, spares, serial numbers, or manage replacements effectively?
Sales data disconnected from accounting, making reporting and insights difficult?
Drowning in manual work orders, invoices, and certificates?
Difficulty managing your customer database for effective follow-up and personalized interactions?
TYour All-in-One Solution for Sales, Service, and Growth.
We built this system to be the comprehensive digital tool your business needs. Unlike rigid, off-the-shelf options, our Sales & Service Management System is crafted as a personalized, purpose-driven platform that adapts to your specific processes, not the other way around. We focus on providing transparent pricing, clear communication, and ongoing support to ensure your success.
Everything You Need, Integrated Seamlessly.
Our system brings together essential modules to give you complete control over your operations:
Manage everything from direct and dealer marketing, sales orders, processing, and billing (including GST).
Automate job scheduling & dispatch, handle on-call requests, track service status, time spent, parts used, and manage billing. Includes robust Call Management with alerts and visit planning.
Plan and track product installations from start to finish.
Systematically manage warranty planning, scheduling, and certificates. Handle Annual Maintenance Contracts (AMC) including scheduling, service allotment, certificates, and billing for both paid and free services.
Track finished products and spares inventory down to the serial number. Manage stock levels and replacements with ease.
Seamlessly integrate with financial accounting. Get valuable sales analysis and leverage business data visualization for smarter decisions.
Your staff gets a dedicated mobile app for managing sales processes, executing service jobs, booking AMCs, reporting attendance, and accessing key business analysis on the go.
Track both in-office and remote attendance. Build and leverage your customer database for effective relationship management and targeted promotions.
Instantly print sales bills, AMC bills, warranty, and AMC certificates.
Optional modules available for specific needs like Modular Kitchen project management or HR & Payroll.
This Isn't One-Size-Fits-All. It's Your Perfect Fit.
We understand that every business is unique. That's why customization is at the heart of what we do.
We work closely with you to understand your specific Direct or Dealer marketing and sales workflows and build the system to match.
Ideal for businesses in appliances, electronics, computers, or any sector that requires robust sales and service management.
Configured to support standard sales/service, complex projects like Modular Kitchens, or even function as a full Trading Business Solution (purchasing, sales, inventory, accounts).
Our commitment to ongoing support ensures your software evolves alongside your business needs.
Drive Growth and Efficiency Like Never Before.
Implementing our custom Sales & Service Management System leads to tangible benefits that impact your bottom line and customer satisfaction:
Automate tasks and streamline workflows, freeing up your team.
Deliver structured service, proactive support, and personalized interactions.
Improve lead conversion, drive AMC sales, and leverage data for new opportunities.
Gain actionable insights with data analysis, visualization, and predictive tools.
Centralized data ensures everyone is on the same page.
Minimize manual mistakes and gain better control over operations and inventory.
Your Trusted Experts in Custom Software.
We are a passionate team of software developers based in India, dedicated to building solutions that make a real difference. With over 15 years of experience, we've successfully delivered 575+ finished projects for 350+ happy clients. We don't just build software; we build partnerships focused on your growth.
Stop Settling for Generic Software. Unlock Your Full Potential.
Discover how a custom-built Sales & Service Management System can specifically address your unique challenges and become the engine for your business growth.